This HappyHoursPRO anti-spam Policy has been created
to publicize our policies and practices in regards to
our Clients sending unsolicited email (spam), and to
provide assistance to recipients of unsolicited email
(spam).
About HappyHoursPRO
HappyHoursPRO is a web-based permission email list management
and distribution service provided by HappyHours.com,
Inc. HappyHoursPRO provides the technology and infrastructure;
however, our respective Clients manage the email lists
and email campaigns sent to those lists. HappyHoursPRO
generates revenues by providing our service to our clients
for a service fee. In accordance with our Privacy Policy
and our agreement with our Clients, HappyHoursPRO does
not share any information with any third party.
Anti-spam Policy
HappyHoursPRO does NOT permit our system to be used
to send unsolicited email (spam), and enforces our Anti-spam
Policy using several methods as outlined below.
Report Abuse
To report any abuse or violations of the HappyHoursPRO
service, please file a report by clicking Report Abuse
and completing the form, or, forward the email you received
to abuse@HappyHoursPRO.com.
Your report will be registered and that Client will
be investigated for violations of our Anti-spam Policy.
The identity of any individual reporting abuse will
be kept confidential. HappyHoursPRO enforces our Anti-spam
Policy using several methods as outlined below.
Anti-spam Policy Enforcement
HappyHoursPRO enforces its Anti-spam policy using several
methods:
To the best of our knowledge, HappyHoursPRO and the
HappyHoursPRO system adheres to ALL state and national
laws regarding sending unsolicited bulk email.
We provide ongoing training to our Email Marketing
Consultants to consult with our prospective Clients
on the proper methods they can use to build their email
lists, as well as educating prospective Clients on HappyHoursPRO's
Anti-spam policy.
On our agreement with our Clients, our Clients specifically
agree NOT to use HappyHoursPRO to send unsolicited email
or spam.
Upon signing up for the HappyHoursPRO service, our
Clients receive training and consultation including
discussing the methods the Client will use to build
their list.
HappyHoursPRO allows Clients to add a label ("ADV:"
or "ADV:ADULT") at the beginning of the subject
line. Attorneys in Florida have the option to add "legal
advertisement" in the subject line.
All emails sent using HappyHoursPRO include point of
origin and routing information as well as identifying
information about the Client that sent the message.
HappyHoursPRO supports multiple OPT-OUT / REMOVE /
UNSUBSCRIBE methods including instructions and a link
at the bottom of each email distributed through HappyHoursPRO,
automatic opt-out using reply email, automatic opt-out
using forwarding email, HappyHoursPRO site Global Opt-Out,
and the ability for Clients to remove emails.
We track all registered complaints related to each
Client, and compare the rates against historical averages
of abuse complaints across our system. If we suspect
a violation of our Anti-spam policy, we will contact
the Client and discuss the Clients options, which may
range from a warning, to forcing the Client to implement
our Double-Opt-In system, to termination of service
for that Client, as well as other remedies.
ISPs and Network Administrators
While we do our best to keep HappyHoursPRO free from
abuse and encourage our Clients to use best practices
to avoid generating complaints, the huge volume of messages
we send does generate complaints, both to us, to our
clients, and to ISPs and Network Administrators. If
you receive complaints about unsolicited email sent
from our service, please forward the email to abuse@HappyHoursPRO.com,
along with your contact information and the company
you represent. We will investigate the complaint and
respond to you with the results of our investigation.
OPT-OUT / REMOVE / UNSUBSCRIBE
If you wish to be removed from a SINGLE email list,
please click the "OPT-OUT" link at the bottom
of the email you received, or, reply to the email you
received with "OPT-OUT" in the subject line,
or, forward the email you received to opt-out@HappyHoursPRO.com.
You will be removed from that email list and that Client
will be restricted from adding your email to their list
in the future.
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